Cancellation terms
>> translation for information purpose only <<

Right of cancellation

You may revoke your purchase contract within a period of fourteen days without giving reasons. The withdrawal period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods. 

To exercise your right of cancellation, you must inform us:

Fatal Fingers e.U.Höglwörthweg 4 | 5020 Salzburg | Austria| | +43(0)664/5491459

by means of a clear explanation by post, mail, fax, phone, or e-mail) of your decision to withdraw from this contract. You can use the enclosed withdrawal form for that, but this is not mandatory. You can download this form HERE.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the cancellation period.

Consequences of cancellation

If you withdraw from this contract, we refund you all the payments that we have received from you, including delivery costs immediately, at the latest within fourteen days from the date on which we have received the message of your cancellation of this contract.  For this refund we use the same payment method that you used for the initial transaction, unless you explicitly agreed otherwise; in no case you will be charged fees for this refund.

We may refuse repayment until we have received the goods or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is fourteen days.

You bear the full costs of returning the goods

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the characteristics and functioning of the goods.